HVAC systems are expensive and must last you for many years to come. But to keep HVAC systems running properly for years, it is important to maintain it with the help of timely repair, maintenance, and cleaning services. For this purpose, it is imperative to hire the right contractor.
Here are the questions to ask when hiring an HVAC contractor.
What kind of technical training you have undergone?
Be sure to ask the prospective contractors upfront about their technical training and experience in the HVAC service industry.
Ideally, your HVAC contractor must have a certificate from NATE (North American Technical Excellence). It is a certification body for all aspects of the HVAC industry such as air conditioning, heating, and ventilation. NATE is an independent organization that certifies HVAC professionals who need to clear stringent tests based on their technical knowledge. If the prospective HVAC contractors are NATE-certified then you can be sure of their technical expertise. Contractors with only extensive knowledge and training are able to obtain certifications from NATE.
For instance, if you need to find qualified HVAC contractors Houston then it is a good idea to look for professionals working in the city with proper certification from recognized organizations such as NATE.
What types of services do you offer?
Before hiring a contractor, you need to see the kind of services they offer and if they meet your requirements. For instance, you may want a contractor who offers 24-hour emergency services for both residential and commercial HVAC systems. Not all HVAC contractors offer emergency services. Some may only offer installation services for new properties; others may only perform repair work.
When you find one offering emergency service, ask for further clarifications. Confirm properly if the emergency services are on a 24/7 basis throughout the year or not. Some may extend emergency services only for a few hours after they close shop for the day. But if you want a contractor offering 24/4 services then there a few who might offer it in your local area. So, you will be able to find one even if it may take some time. You can search for HVAC contractors in your town or city offering 24/7 emergency services to collect names and inquire further about their services.
When hiring an HVAC contractor, it is a good idea to opt for one who offers all kinds of installation and repair services. It will help you maintain a long-term professional relationship with the contractor. So, you won’t have to look for a new technician every time you require some work related to the HVAC system in your property. One contractor will be able to provide you all kinds of installation, preventive maintenance, and emergency repair services
Do you offer discounts on annual service contracts?
Many HVAC contractors offer discounts to their clients if they opt for annual service contractors. Make sure to inquire about the cost benefits of such contracts before hiring a contractor based on such offers. The offers will only benefit you if all the other factors such as services and training of the contractors are topnotch.
Do you use energy-efficient systems?
In this day and age, it is important to inquire about the environmental impact of the HVAC systems before installing one. If you wish to keep your utility bills low and use energy-efficient systems then it is best to hire a contractor who shares these concerns.
How do I reach you in case of an HVAC emergency?
Merely offering 24-hour emergency services is not enough. You should be able to reach a technician or the contractor’s office easily at all times. Check if the contractor is available at all times on the number provided. Assess the customer service of the contractor’s office before opting for any kind of service contract with them.
You can hire them for a few repair jobs or any new installation work to know if you like their services. Once you are satisfied with the services, you can hire a contractor for the long-term.Asking these or similar questions can help you find the right HVAC contractor for your requirements.